Other upload problems can be due to a number of reasons. Wireless connections are known to have small connection glitches which can cause a file stall and we suggest switching over to a wired connection.

One other item that can cause issues is if you are on a wireless connection. If your connection speeds are not as strong as the internet plan that your Internet Service Provider (ISP) should be providing please reach out to your ISP and have them verify your connection is working properly. You will normally want at least a 1-2Mbps upload connection to ensure a smooth file transfer. Just click on this link to run a speed test and see what current speeds your connection is running at:

If your upload speeds are slower than you think they should be there may be a problem with your Internet service connection. Troubleshooting Steps if you notice a slow upload speed: A smaller bandwidth results in a longer time that it takes Internet data to transfer on your web browser. Bandwidth allowance determines the amount of data that can pass from the Internet to your web browser in a given amount of time. The upload speed that you have when uploading files to a Space or sending files through Hightail depends on your network connection and bandwidth.

Limit speed chrome